Retreat Policies
WomanSpeak One-Day Intensive Terms & Conditions
BOOKING CONDITIONS
Please take the time to read and understand the conditions of booking the WomanSpeak One-Day Intensive with Chantal Roelofs of Chantal Roelofs Coaching & Consulting.
WORKSHOP-SPECIFIC CONSIDERATIONS
EMOTIONAL READINESS & SUPPORT Participants must acknowledge that this intensive involves deep voice work, storytelling, and personal transformation that may bring up emotional responses during the day. Participants are responsible for their emotional wellbeing and agree to seek appropriate professional support if needed during or after the workshop.
PARTICIPATION STANDARDS For group harmony and sacred space, participants agree to engage respectfully with fellow participants, maintain confidentiality of shared stories, and uphold appropriate behaviour conducive to a supportive learning environment. Disruptive behaviour may result in removal without refund.
INTELLECTUAL PROPERTY All WomanSpeak techniques, methods, frameworks, and proprietary content shared during the intensive remain the intellectual property of WomanSpeak Inc & Chantal Roelofs and may not be reproduced, taught, or shared without written permission.
WORKSHOP LIMITATIONS Whilst expert guidance and personalised support are provided throughout the day, individual transformation outcomes cannot be guaranteed. No refunds will be given based on personal satisfaction with speaking progress or workshop results, as transformation is an individual journey that continues beyond the intensive day.
VENUE & MATERIALS All workshop materials, venue, and refreshments are included in the workshop fee. Participants are responsible for any damage to venue property, equipment, or materials beyond normal wear and tear.
FINANCIAL TERMS
PAYMENT Full payment is required at the time of booking to secure your place in the WomanSpeak One-Day Intensive. All workshop prices are quoted and payable in Australian dollars.
Chantal Roelofs Coaching & Consulting is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.
By making payment for your workshop, you agree and accept these Booking Terms and Conditions.
PARTICIPANT REQUIREMENTS
AGE Participants must be at least 18 years or older to attend Chantal Roelofs Coaching & Consulting's WomanSpeak workshops (unless previously discussed and agreed to by Chantal Roelofs).
PUNCTUALITY & COMMITMENT This is an intensive one-day workshop requiring commitment to attend the full day. Late arrivals may miss essential foundation work that impacts the day's transformation journey. Participants who arrive more than 30 minutes late may be refused entry without refund.
RIGHT TO REFUSE SERVICE
Chantal Roelofs Coaching & Consulting reserves the right to accept, decline, or retain any person as a participant in the WomanSpeak workshop at any time without liability and without any obligation to pay a refund or any other amount whatsoever.
WORKSHOP CANCELLATION DUE TO ENROLMENT NUMBERS
Chantal Roelofs Coaching & Consulting reserves the right to cancel any workshop prior to the scheduled date in the event that there are too few people enrolled, in which case you will be given a full refund of any and all payments made. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to travel costs or accommodation expenses).
In the event of a refund, Chantal Roelofs Coaching & Consulting is not responsible for fluctuations in currency exchange rates and will refund in Australian dollars via the payment gateway used for payment.
WORKSHOP CHANGES
Chantal Roelofs Coaching & Consulting reserves the right to make changes to any aspect of the workshop if, in the absolute discretion of Chantal Roelofs Coaching & Consulting, it is necessary to do so due to health restrictions, venue changes, facilitator availability, weather conditions, or any other circumstances considered necessary.
If the designated facilitator is unable to lead the workshop for any reason, Chantal Roelofs Coaching & Consulting, in its discretion, will enlist another facilitator of substantially similar qualifications to lead the intensive. In the event of any change, postponement, cancellation, or delay, you acknowledge that you will have no right to refund of the workshop price in whole or in part and no right to claim compensation for any injury, loss or damage or other additional expenses incurred by virtue of the change, modification, cancellation, postponement or delay.
CANCELLATIONS BY PARTICIPANT
If you as a workshop participant have to cancel for any reason, including but not limited to illness, health conditions, medical or personal or family or work emergencies, weather conditions, or change of mind, the policy is as follows:
If you cancel more than 14 days in advance of the workshop date, a full refund minus a $50 administration fee will be given
If you cancel within 14 days of the workshop date, no refund will be given
If you leave the workshop prior to completion, no refund will be made for the unused portion
All cancellations must be received in writing to chantal@chantalroelofs.com
It is the participant's responsibility to contact Chantal Roelofs Coaching & Consulting and verify their email was received to avoid any potential additional cancellation fees. You can contact Chantal Roelofs Coaching & Consulting by emailing chantal@chantalroelofs.com or via Facebook Messenger if you have not had a response to your cancellation email. Chantal Roelofs Coaching & Consulting will take no responsibility for any costs associated with cancellation email messages not being received.
If you would like to transfer your booking to another participant, this must be requested in writing to chantal@chantalroelofs.com and is subject to written approval. A $25 transfer fee applies.
FORCE MAJEURE
If Chantal Roelofs Coaching & Consulting and the workshop facilitator are prevented from performing any of their obligations under this Agreement by acts of God, strikes, pandemic outbreaks, trade disputes, fire, weather, government or political action, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside Chantal Roelofs Coaching & Consulting and the facilitator's reasonable control, Chantal Roelofs Coaching & Consulting and the facilitator will be under no liability whatsoever to you and may either cancel or postpone the workshop.
ASSUMPTION OF RISK
I am aware of and hereby acknowledge the inherent risks associated with transformational voice work and personal development workshops, including, but not limited to, emotional responses, psychological processing, and the potential for temporary discomfort during growth processes. I further assume all risks associated with my participation in the workshop including, without limitation, the risk of emotional responses triggered by deep personal work and public speaking practice.
RELEASE OF LIABILITY
I, in exchange for $50 (included in the total payment for the workshop), voluntarily and whilst realising the full legal significance of my action, waive and release, on behalf of myself, my heirs and my estate, all claims of whatever nature against Chantal Roelofs Coaching & Consulting and its facilitators, including, but not limited to, claims of any injury, loss, damage, delay, or expense arising from any cause whatsoever arising out of, resulting from or in connection with the WomanSpeak workshop.
INDEMNIFICATION AND HOLD HARMLESS
It is expressly understood and agreed that Chantal Roelofs Coaching & Consulting is providing educational and transformational services and that I am responsible for my individual conduct, health and emotional wellbeing at all times. I agree to defend, indemnify and hold harmless Chantal Roelofs Coaching & Consulting and its facilitators for any and all demands, costs, losses, expenses, claims, recoveries, judgements and liabilities (including attorneys' fees) of any nature arising out of, or in consequence of, my acts, words, conduct, etc. in any way connected with my participation in the workshop.
REPRESENTATION OF GOOD HEALTH
I am in good emotional and physical health, have no conditions that affect my ability to participate in transformational voice work and personal development activities, and I have not been advised otherwise by a medical or mental health practitioner. I acknowledge that Chantal Roelofs Coaching & Consulting and its facilitators are in no way responsible for any costs related to my medical or therapeutic care.
CONFIDENTIALITY
Participants agree to maintain confidentiality regarding personal stories, experiences, and insights shared by other participants during the workshop. This creates a safe container for vulnerable sharing and authentic transformation within the one-day intensive experience.
USE OF PICTURES AND VIDEOS
In registering for Chantal Roelofs Coaching & Consulting's WomanSpeak workshop, you grant permission to Chantal Roelofs Coaching & Consulting, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, educational, or testimonial purposes by and for Chantal Roelofs Coaching & Consulting. This includes digital images which may be posted on their website or social media platforms.
You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Chantal Roelofs Coaching & Consulting and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video.
FOOD & DIETARY REQUIREMENTS
Morning tea, lunch, and afternoon refreshments are included in the workshop fee. Participants must disclose any food allergies, sensitivities, or dietary requirements at time of booking. Failure to disclose may result in participant assuming full responsibility for any adverse reactions.
DISCLOSURE OF PERTINENT INFORMATION
It is essential that any pertinent information, including any social, emotional, psychological, or physical considerations that might limit your active participation in the WomanSpeak workshop be discussed with Chantal prior to acceptance and attendance. We want this to be a successful and safe experience for both the participant and Chantal Roelofs Coaching & Consulting.
JURISDICTION: CHOICE OF LAW VENUE
These Terms and Conditions are governed by and to be construed in accordance with the laws of Queensland, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland.
If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
PRIVACY
To provide you with our WomanSpeak workshop services, we may need to collect and use your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles as amended from time to time. Our Privacy Policy is available on our website.
KNOWING AND VOLUNTARY EXECUTION
I acknowledge that I have carefully read these Terms and Conditions, understand their contents, and understand that these Terms include a release of liability and an assumption of risk. I acknowledge that Chantal Roelofs Coaching & Consulting is materially relying on this agreement and is allowing me to engage in transformational voice work and personal development activities.
Thank you for reading and taking note of these Terms and Conditions.
Chantal Roelofs
Chantal Roelofs Coaching & Consulting