WomanSpeak Program Policies
WomanSpeak 6-Week Intensive Terms & Conditions
BOOKING CONDITIONS
Please take the time to read and understand the conditions of booking the WomanSpeak 6-Week Intensive with Chantal Roelofs of Chantal Roelofs Coaching & Consulting.
PROGRAM-SPECIFIC CONSIDERATIONS
EMOTIONAL READINESS & SUPPORT Participants must acknowledge that this program involves deep voice work, storytelling, and personal transformation that may bring up emotional responses. Participants are responsible for their emotional wellbeing and agree to seek appropriate professional support if needed during or after the program.
PARTICIPATION STANDARDS For group harmony and sacred space, participants agree to engage respectfully with fellow participants, maintain confidentiality of shared stories, and uphold appropriate behaviour conducive to a supportive learning environment. Disruptive behaviour may result in removal without refund.
INTELLECTUAL PROPERTY All WomanSpeak techniques, methods, frameworks, and proprietary content shared during the intensive remain the intellectual property of Chantal Roelofs/ WomanSpeak Inc and may not be reproduced, taught, or shared without written permission.
PROGRAM LIMITATIONS Whilst expert guidance and personalised support are provided, individual transformation outcomes cannot be guaranteed. No refunds will be given based on personal satisfaction with speaking progress or program results, the unique grouping of the collective of women’s personalities, as growth is an individual journey requiring personal commitment and practice.
TECHNOLOGY REQUIREMENTS Participants are responsible for ensuring reliable internet connection and appropriate technology for any online sessions or community platform access included in the program.
FINANCIAL TERMS
DEPOSITS A non-refundable payment in full is required for your booking to be confirmed. If your booking is made within 30 days of the program start date, then the full amount is payable at the time of booking.
PAYMENTS If you have paid a deposit, payment of the balance is due 30 days prior to the program start date unless otherwise noted. If payment of the balance is not received by the due date, Chantal Roelofs Coaching & Consulting reserves the right to treat your booking as cancelled.
All program prices are quoted and payable in Australian dollars.
Chantal Roelofs Coaching & Consulting is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.
The participant is responsible to pay for all extra services not included in the program package.
By paying your deposit, or by paying the full amount for your program, you agree and accept these Booking Terms and Conditions.
PARTICIPANT REQUIREMENTS
AGE Participants must be at least 18 years or older to attend Chantal Roelofs Coaching & Consulting's WomanSpeak programs (unless previously discussed and agreed to by Chantal Roelofs).
COMMITMENT TO ATTENDANCE This is an intensive 6-week program requiring commitment to attend all sessions. Participants acknowledge that missing sessions may impact their transformation journey and program outcomes.
RIGHT TO REFUSE SERVICE
Chantal Roelofs Coaching & Consulting reserves the right to accept, decline, or retain any person as a participant in the WomanSpeak program at any time without liability and without any obligation to pay a refund or any other amount whatsoever. The program organisers take no responsibility or liability for any participant who leaves the program prior to its completion.
PROGRAM CANCELLATION DUE TO ENROLMENT NUMBERS
Chantal Roelofs Coaching & Consulting reserves the right to cancel any program prior to commencement in the event that there are too few people enrolled, in which case you will be given a full refund of any and all payments made. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation.
In the event of a refund, Chantal Roelofs Coaching & Consulting is not responsible for fluctuations in currency exchange rates and will refund in Australian dollars via the payment gateway used for payment.
PROGRAM CHANGES
Chantal Roelofs Coaching & Consulting reserves the right to make changes to any aspect of the program if, in the absolute discretion of Chantal Roelofs Coaching & Consulting, it is necessary to do so due to health restrictions, venue changes, facilitator availability, or any other circumstances considered necessary.
If the designated facilitator is unable to lead the program for any reason, Chantal Roelofs Coaching & Consulting, in its discretion, will enlist another facilitator of substantially similar qualifications to lead the intensive. In the event of any change, postponement, cancellation, or delay, you acknowledge that you will have no right to refund of the program price in whole or in part and no right to claim compensation for any injury, loss or damage or other additional expenses incurred by virtue of the change, modification, cancellation, postponement or delay.
CANCELLATIONS BY PARTICIPANT
If you as a program participant have to cancel for any reason, including but not limited to health conditions, medical or personal or family or work emergencies, or change of mind, the policy is as follows:
Any deposit made will not be refunded
If you cancel more than 60 days in advance of the program start date, a full refund, minus non-refundable deposit will be given
If you cancel within 60 days of the program start date, no refund will be given
If the participant has to leave prior to program completion, refunds will not be made for the unused portion of the program
All cancellations must be received in writing to chantal@chantalroelofs.com
It is the participant's responsibility to contact Chantal Roelofs Coaching & Consulting and verify their email was received to avoid any potential additional cancellation fees that may be incurred due to delayed cancellation. You can contact Chantal Roelofs Coaching & Consulting by emailing chantal@chantalroelofs.com or via Facebook Messenger if you have not had a response to your cancellation email. Chantal Roelofs Coaching & Consulting will take no responsibility for any costs associated with cancellation email messages not being received.
If you would like to transfer your booking to another participant, this must be requested in writing to chantal@chantalroelofs.com and is subject to written approval.
FORCE MAJEURE
If Chantal Roelofs Coaching & Consulting and the program facilitator are prevented from performing any of their obligations under this Agreement by acts of God, strikes, pandemic outbreaks, trade disputes, fire, weather, government or political action, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside Chantal Roelofs Coaching & Consulting and the facilitator's reasonable control, Chantal Roelofs Coaching & Consulting and the facilitator will be under no liability whatsoever to you and may either cancel or postpone the program.
ASSUMPTION OF RISK
I (you the participant) am aware of and hereby acknowledge the inherent risks associated with transformational voice work and personal development programs, including, but not limited to, emotional responses, psychological processing, and the potential for temporary discomfort during growth processes. I (you the participant) further assume all risks associated with my participation in the program including, without limitation, the risk of emotional responses triggered by deep personal work.
RELEASE OF LIABILITY
I, in exchange for $100 (included in the total payment for the program), voluntarily and whilst realising the full legal significance of my action, waive and release, on behalf of myself, my heirs and my estate, all claims of whatever nature against Chantal Roelofs Coaching & Consulting and its facilitators, including, but not limited to, claims of any injury, loss, damage, delay, or expense arising from any cause whatsoever arising out of, resulting from or in connection with the WomanSpeak program.
INDEMNIFICATION AND HOLD HARMLESS
It is expressly understood and agreed that Chantal Roelofs Coaching & Consulting is providing educational and transformational services and that I am responsible for my individual conduct, health and emotional wellbeing at all times. I agree to defend, indemnify and hold harmless Chantal Roelofs Coaching & Consulting and its facilitators for any and all demands, costs, losses, expenses, claims, recoveries, judgements and liabilities (including attorneys' fees) of any nature arising out of, or in consequence of, my acts, words, conduct, etc. in any way connected with my participation in the program.
REPRESENTATION OF GOOD HEALTH
I am in good emotional and physical health, have no conditions that affect my ability to participate in transformational voice work and personal development activities, and I have not been advised otherwise by a medical or mental health practitioner. I acknowledge that Chantal Roelofs Coaching & Consulting and its facilitators are in no way responsible for any costs related to my medical or therapeutic care.
CONFIDENTIALITY
Participants agree to maintain confidentiality regarding personal stories, experiences, and insights shared by other participants during the program. This creates a safe container for vulnerable sharing and authentic transformation.
USE OF PICTURES AND VIDEOS
In registering for Chantal Roelofs Coaching & Consulting's WomanSpeak program, you grant permission to Chantal Roelofs Coaching & Consulting, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, educational, or testimonial purposes by and for Chantal Roelofs Coaching & Consulting. This includes digital images which may be posted on their website or social media platforms.
You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Chantal Roelofs Coaching & Consulting and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video.
DISCLOSURE OF PERTINENT INFORMATION
It is essential that any pertinent information, including any social, emotional, psychological, or physical considerations that might limit your active participation in the WomanSpeak program be discussed with Chantal prior to acceptance and attendance. We want this to be a successful and safe experience for both the participant and Chantal Roelofs Coaching & Consulting.
JURISDICTION: CHOICE OF LAW VENUE
These Terms and Conditions are governed by and to be construed in accordance with the laws of Queensland, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland.
If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
PRIVACY
To provide you with our WomanSpeak program services, we may need to collect and use your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles as amended from time to time. Our Privacy Policy is available on our website.
KNOWING AND VOLUNTARY EXECUTION
I acknowledge that I have carefully read these Terms and Conditions, understand their contents, and understand that these Terms include a release of liability and an assumption of risk. I acknowledge that Chantal Roelofs Coaching & Consulting is materially relying on this agreement and is allowing me to engage in transformational voice work and personal development activities.
Thank you for reading and taking note of these Terms and Conditions.
Chantal Roelofs
Chantal Roelofs Coaching & Consulting